”Esdemarca” ”Esdetrekking” ”Esdebikers”


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Terms of sale

This section includes the General Conditions of Sale that are established between Fusion Lab, SL (hereinafter, Esdebikers) and natural or legal persons who wish to purchase products through the online store hosted in the domain Esdebikers.com.

These General Terms and Conditions define the rights and obligations of the company and the user that uses the page (hereinafter "the partner") and are explicitly accepted by the partner when registering.

The General Conditions of Sale are permanently accessible through this section Conditions of Sale of Esdebikers.com.

1. Ownership 
2. Object of the portal 
3. Partner Registration 
4. Cancellation of the account 
5. Invitations 
6. Product Information 
7. Prices 
8. Discounts
 9. Processing of orders 
10. Record of transactions 
11. Payment 
12. Incidents of payment 
13. Security
14. Invoice 
15. Availability 
16. Cancellations 
17. Shipping of products 
18. Incidents in deliveries 
19. Changes 
20. Returns 
21. Refunds 
22. Warranty 
23. Modification of the General Conditions of Sale 
24. Exclusion of responsibilities 
25. Privacy and data protection 
26. Applicable legislation

1. Ownership

The owner of the domain and the portal  esdebikers.com  is the company Fusion Lab, SL, with registered office at Calle Manzanares, 4, 28005, Madrid, ​​registered in the Mercantile Registry of Barcelona in volume 43975, folio 150, sheet Number B 443426, inscription 1, with CIF: B66138827. You can contact with Fusion Lab, SL by the following email address: consultas@esdemarca.com

2. Object of the portal

The Esdebikers portal aims to sell the items offered in the online store to partners.

This sale will be made according to the prices and conditions indicated on the website, which the partner must accept in its entirety when registering their data in the portal to access the contents, and to formalize their orders.

3. Partner Registration

The possibility of making purchases in the Esdebikers online store implies the need to register as a partner.

Following this registration, which is done in the Register section, Esdebikers will provide the member with access data composed of a username (which is the e-mail address entered in the registration form) and a password (chosen by the user user).

This data will allow you to access your partner account and make and manage your orders. You can also modify your personal and access data.

The partner states that all the data provided by him are correct and agrees to keep them updated. The partner shall be solely responsible for any conflicts that may arise from the falsity or error of the data provided.

The use of access data is personal and non-transferable, the transfer to others is not allowed. It is the partner's responsibility to keep these access data secret and assume full responsibility if he or she discloses them to others.

4. Cancellation of the account

The member can cancel his account at any time by means of the Cancellation available on the web.

The cancellation of the account does not relieve the member of the fulfillment of the obligations that he has contracted when placing orders on the web.

Esdebikers reserves the right to cancel any account that is inactive (without access) for a period longer than six months, or when it detects a use of the service contrary to the present General Conditions of Sale.

5. Invitations

Esdebikers authorizes its partners to invite their friends, family and acquaintances to register on the portal, without any economic consideration of any kind by the company.

The invitation is voluntary and it is done at the initiative of the partner, reason why Esdebikers does not respond before any possible responsibility derived from the invitation, that is in charge of the person who realizes it.

Sometimes, Esdebikers will reward members who invite others through discount vouchers, whose amount can only be used to make purchases on the portal, is not exchangeable for cash and we are accumulable for the same order. These promotions are timely, have their own specific conditions and Esdebikers reserves the right to suspend them at any time.

Likewise, Esdebikers reserves the right to suspend the possibility of making invitations and to reject candidates proposed by any partner, when any anomaly or abusive use of this formula is detected. In this sense, massive invitations are prohibited by any means.

6. Product Information

The images and descriptions that appear in the tokens of the articles for sale in Esdebikers are based on the information provided by the suppliers.

The links to other pages that includes the portal of Esdebikers are offered only for information. Esdebikers is not responsible for the contents, services or products offered from these links.

7. Prices

The prices applicable to each purchase are only those indicated on the website at the time the order is placed.

The prices of the items that are for sale in Esdebikers include VAT and all applicable taxes in Spain. At the price listed in the online store for the product, we will add shipping costs.

These expenses depend on the rates of other companies and are always indicated separately before the order is placed, so that the partners can know them before confirming their purchase.

the existences. Esdebikers reserves the right to modify prices at any time and without prior notice. However, these changes may not affect the prices of products that are part of orders that have already been registered and confirmed to the customer. In that case, the price will be maintained.

8. Discounts

The information on the prices of the items that are for sale in Esdebikers includes mentions of discounts with respect to the ordinary sale prices.

These price comparisons are merely informative and are based on the lists of recommended prices provided by the supplier, and the prices that the Esdebikers employees have verified at the points of sale, outside the sale periods and without having in Account offers.

9. Processing of orders

Esdebikers offers its partners the possibility of placing their purchase orders through the online store available on the portal.

To do this, it is necessary to complete all the steps of the Purchase Process and have the legal capacity necessary to sign the contract for the purchase of goods that involves placing an order on the portal.

By clicking on the "Buy" button to formalize an order, the member accepts all of the General Conditions of Sale indicated here.

10. Record of transactions

Esdebikers maintains a computerized record of all transactions (orders, cancellations, returns, invoicing, etc.) made with its partners.

This computerized record shall be considered as proof of communications, orders and payments made between the two parties.

Also, after completing an order, the member will receive an email to the address he has indicated upon registration, confirming that his order has been registered and consigning the requested articles, prices, conditions and deadlines. This e-mail is considered proof of purchase.

11. Payment

Payment of purchases made at Esdebikers is made only by credit or debit cards accepted by the payment gateway available in the portal's online store and through the PayPal payment system.

The purchase amount will be charged to the bank account linked to the member's card within 24 hours. In case the bank refuses payment, the customer will be informed by e-mail and the order will be canceled.

The products will remain the property of the supplier of Esdebikers until the partner satisfies the payment in full of the indicated price.

No deferred, installment, repayment, giro or check payments, or any other system other than the payment gateway via card or the PayPal payment system are allowed.

12. Incidents of payment

The verification of the bank details indicated by the partners is the responsibility of the collaborating financial entity of Esdebikers (La Caixa and Adyen) or the system of PayPal Payments.

In the event that a purchase is improperly charged to a partner, it may require the cancellation and reimbursement of the charge, which will be carried out provided that it is proven that it has not actually made the order nor has it been due to negligence in the custody of the keys. Access to your partner account.

In the event that the partner requires the cancellation of an order whose veracity has been sufficiently credited, it must assume the amount plus any expenses and damages caused to Esdebikers in connection with the claim.

13. Security

The Esdebikers portal adopts the necessary security measures to guarantee the reliability of the transactions made in the online store and the confidentiality of the data provided by the customers.

The banking data is managed exclusively by the bank that provides the payment gateway, which guarantees its security. Esdebikers does not know, nor does it collect, the data on the cards of the partners that make purchases .

In order to guarantee the security of our partners, Esdebikers reserves the right to request additional documentation relating to a purchase made by credit / debit card or other means.

The lack of any requested document or failure to comply with the security protocol will cause the order to be canceled and the amount of the order refunded to the same account and by the same route for which the payment was made.

14. Invoice

After paying your order, the partner will receive a receipt sent by email, with the data entered in the section Personal data .

In case of requesting an invoice, the partner can request it by contacting the Customer Service department.

Changes or modifications to receipts that are caused by errors made by the partner when entering your data at registration are not allowed. The partner can modify this data at any time by accessing the section Personal data .

15. Availability

Upon receipt of an order form from a partner, Esdebikers requests the corresponding supplier. Although Esdebikers tries to keep its inventory as updated as possible from the information provided by its suppliers, it is sometimes possible that the requested product is not available.

Whenever possible, Esdebikers will propose to the partner to replace the requested article with one of similar characteristics. The partner may reject this possibility and cancel the order of the requested article that is not available.

16. Cancellations

At any time before finally confirming the purchase, the partner can go back or leave the page and your order will not be effective.

The member can also cancel the articles of an order by removing them from the shopping cart, before confirming his order.

Once confirmed the purchase, by means of the corresponding e-mail message no cancellation or modification of order will be accepted . This is because our standard delivery time is 24 hours so at the moment of confirmation, your order begins to be managed. In any case, contact the customer service department and we will try to stop the order whenever possible.

In case you can not make the cancellation or modification you will have to wait to make the return of the article once already received.

17. Shipping of products

All campaigns in Esdebikers have a standard delivery time of 24 hours. Sometimes the delivery time may be 1 week in some campaigns but will always be indicated before the purchase process.

Delivery in 24 hours:

-Payments in Peninsula:: Delivery in 24 hours (working days) for orders placed before 15:00 via delivery to Home 
- Orders in Baleares: Delivery in 48 hours (working days) for orders placed before 15:00 via delivery to Home. 
-Payments via Post: Delivery in 72 hours.

Esdebikers will inform you of the delivery time when you formalize your purchase and the status of shipment can be consulted at any time, from the Orders section.

If the order combines different campaigns, the delivery period will be established from the end date of the last campaign.

Esdebikers only makes shipments to Spain (Peninsula and Baleares) and Portugal. For logistical and cost reasons, orders will not be accepted to Ceuta, Melilla or any other country.

18. Incidents in deliveries

Absence of the recipient 
In case of absence of the consignee of the shipment, the company in charge of the distribution will leave a notice with a telephone number, to which the member must call to arrange a new delivery date.

The repeated absence of the recipient in the successive attempts of delivery may cause the return of the package to Esdebikers according to the general conditions of the transport company. In this case, the partner must re-request the shipment to Esdebikers and pay again the shipping costs.

Wrong shipments 
The partner, or the person who gives the authority to collect the consignment consigned in his name, is responsible for checking that the package received corresponds to the order made, and to make the appropriate claims within a maximum period of 14 working days from delivery.

Impaired Shipments 
If the package arrives open or is damaged in a way that affects the content, the partner must claim before the transport company within a maximum period of 14 working days from delivery.

Delivery delay 
In the event that the final delivery date indicated in the purchase confirmation exceeds 72 hours of delay, the member will have the right to cancel the order and the refund of the purchase amount, plus shipping costs, by the established procedure In the section Returns of these General Conditions of Sale, except in cases of force majeure.

In case of orders that include multiple articles, it is possible that the delivery of the articles is done several times, without this entitling a claim by the partner, provided that the maximum period is not exceeded.

Loss of shipments 
In case of loss of the package attributable to the transport company, once verified this responsibility, the partners will have the right to request to Esdebikers a new shipment of the same characteristics, or the return of the money.

19. Changes

Since Esdebikers' offers refer to very limited inventories, product changes are not accepted.

You can make the return of the order to return and make a new purchase in Esdebikers .

20. Returns

Once your order has been received, the member has the right to return it within a maximum period of 14 calendar days from the date of delivery to the indicated address.

When the product is defective or does not correspond to the order made by the partner, Esdebikers will assume the costs of return, including the collection at the address indicated by the partner, once the error is proven.

The process for making a return is explained in the Returns section .

21. Refunds

Reimbursement of amounts due to cancellations or returns of orders will be made in the same bank account used by the partner to make the payment.

In the case of purchases made in whole or in part with discount vouchers, the amount will be refunded to the partner account as a new discount voucher.

The speed of the refund in the bank account of the partner will depend on the type of bank card you have used and the conditions of your bank.

22. Warranty

Esdebikers periodically carries out conformity checks on the products of its suppliers, which are also selected for the quality of their products.

However, if the partner considers that a product that does not meet the conditions of quality and conformity can demand a return by the procedure specified in the section Returns of these General Conditions of Sale.

Esdebikers offers its customers the possibility of making returns or exchanges for other similar items.

In case of defective product, Esdebikers will proceed, as appropriate, to the repair, replacement, price reduction or termination of the contract, which will be free of charge to the customer. Esdebikers will respond of the lack of conformity that manifests itself within two years from the delivery. The customer must inform Esdebikers of the lack of conformity within two months of becoming aware of it.

23. Modification of the General Conditions of Sale

Esdebikers reserves the right to modify the present General Conditions of Sale at any time and without previous notice. The new conditions will be published in the section of the Conditions of Sale website.

It is the responsibility of the partner to review the General Conditions of Sale at the time of placing your order. In case you do not agree with the changes that are introduced in the General Conditions of Sale, you must refrain from placing the order and cancel your membership account.

The formalization of an order supposes the acceptance of the General Conditions of Sale in force at the moment of confirming the purchase.

24. Exclusion of responsibilities

Esdebikers will not be liable in case of any of the following assumptions:

- Errors on the part of the partner when entering his data in the form of order or of register like partner.

- The user's lack of diligence in the custody of their access codes or of their own personal data.

- Incorrect or bad use of the services offered in the portal by the users.

-Defective or non-receipt by the partner of the order confirmation by e-mail, or any other anomaly during the purchase process caused by problems of the network or the electronic device that the partner uses to connect.

- Unauthorized access or access to the systems of Esdebikers that are impossible to detect by the reasonable measures of security implanted by the company and its suppliers.

-Any other fact or situation that is not reflected in the present General Conditions of Sale and that is not attributable to the acts, decisions or will of the staff of Esdebikers , that is of an exceptional, fortuitous or force majeure character.

In any case, Esdebikers is committed to try to solve the problems that may arise and offer all the necessary support to the partners to arrive at a quick and satisfactory solution of the incidents, to the extent of their possibilities.

25. Privacy and data protection

The Privacy and Data Protection policy can be consulted in the Legal Disclaimer section .

We do not give data to other companies to send you publicity and strictly comply with the Law. See Legal Notice.

26. Applicable legislation

These general conditions are ruled by the Spanish Law. "The parties submit, at their option, for the resolution of conflicts and with waiver of any other jurisdiction, to the courts and courts of the user's domicile. Likewise, as an entity adhering to CONFIANZA ONLINE and in the terms of its Code of Ethics, in case of disputes relating to online recruitment and advertising, data protection and protection of minors, the user may turn to the CONFIDENCE'S extrajudicial dispute resolution system ONLINE ( www.confianzaonline.es ).

All aspects that are not foreseen in these General Conditions of Sale will be regulated by the current legislation, customs and practices of distance selling and retailing in Spain.

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